Terms of service

Terms of Service

Welcome to COCO Jewelry! By visiting our site or purchasing something from us, you’re agreeing to the following terms, so please read them carefully.

1. Overview

These Terms of Service (“Terms”) apply to your use of cocojewelry.com and to any purchases you make from our store. By accessing the site, you agree to follow these terms. If you don’t agree, please don’t use the site.

We may update these terms from time to time, so check back occasionally. Using the site after changes means you accept the updated terms.

2. Online Store Terms

You must be at least 18 years old to make a purchase, or have permission from a parent/guardian.

You agree not to use our products for illegal or unauthorized purposes or violate any laws in your country (including copyright laws).

3. Product Info

We do our best to display our jewelry accurately, but colors and finishes may look slightly different on screen. All products are handmade with love, so minor variations may occur, that's part of what makes them special!

We reserve the right to limit or cancel orders at our discretion, for example if something is out of stock or if there’s a pricing error.

4. Pricing & Payments

All prices are listed in EUR unless otherwise stated. We accept most major credit cards and secure online payments. Prices may change without notice, but you’ll always be charged what you see at checkout.

5. Returns & Refunds

Please see our Return & Refund Policy for full details. Earrings and custom items are non-returnable for hygiene and personalization reasons. Return shipping is the buyer’s responsibility unless the item arrived damaged or incorrect.

6. User Conduct

You agree not to use the site for any unlawful, abusive, or disruptive behavior, including hacking, spreading malware, or spamming.

7. Intellectual Property

All content on this site, including product photos, logos, graphics, and copy belongs to COCO Jewelry. Please don’t use it without permission.

8. Limitation of Liability

We’re not responsible for any damages resulting from your use of our site or products, beyond the purchase price of the item. Our jewelry is designed for normal wear, please follow care instructions to keep it looking its best.

9. Contact

Questions about these Terms? Reach out anytime!